REGULATIONS OF THE ONLINE STORE
REGULATIONS OF THE ONLINE STORE
REGULATIONS OF THE ONLINE STORE
ARSTER SP. Z O.O.
General provisions
1.1. The Regulations define the rules for using the Online Store run by ARSTER Sp. z o. o., based at ul. Filtrowa 9, 99-400 Łowicz, entered into the register of entrepreneurs kept by the District Court in Łowicz, under number 0001024387, NIP 8341897260.
1.2. The Online Store allows Customers to purchase products offered by ARSTER Sp. z o. o. via the websitehttps://arster.pl.
1.3. Using the Online Store constitutes acceptance of the conditions set out in these regulations. The customer is obliged to read the regulations before making a purchase.
Orders
2.1. Placing an order in the Online Store is tantamount to concluding a sales contract between the Customer and ARSTER Sp. z o. o.
2.2. The order can be placed using the form available on the Online Store website or by phone at 885 573 537.
2.3. After placing the order, the Customer will receive automatic confirmation of its acceptance.
2.4. ARSTER Sp. z o. o. reserves the right to refuse to process an order in the event of product unavailability or in other justified situations.
Prices and payments
3.1. Prices given on the Online Store website are expressed in Polish zlotys (PLN) and include applicable VAT.
3.2. ARSTER Sp. z o. o. reserves the right to change the prices of products offered in the Online Store at any time.
3.3. The customer can choose one of the available payment methods, such as credit card, bank transfer or cash on delivery.
3.4. The order will be processed after receiving full payment for the product and any delivery costs.
Delivery
4.1. ARSTER Sp. z o. o. makes every effort to ensure that orders are processed as quickly as possible.
4.2. The delivery cost depends on the selected form of delivery and the place of delivery of the order and will be provided to the Customer before placing the order.
4.3. The customer is obliged to check the condition of the parcel upon receipt and report any damage to the carrier. Returns and complaints5.1. The customer has the right to return the purchased product within 14 days from the date of delivery without giving a reason, in accordance with applicable law.
5.2. In the case of defective products or products that do not comply with the order, the Customer has the right to make a complaint and replace the product with a new one or receive a refund.5.3. Complaints or returns should be submitted using the form available on the Online Store website or by phone.
Personal data protection6.1. The administrator of Customers' personal data is ARSTER Sp. z o. o., in accordance with the provisions of applicable law.
6.2. Customers' personal data are processed only for the purpose of fulfilling the order and are not made available to third parties.
Final Provisions7.1. ARSTER Sp. z o. o. reserves the right to change the regulations at any time, about which customers will be informed electronically.
7.2. Any disputes arising from the sales contract will be resolved by the competent common court. The Regulations enter into force on September 1, 2023.Close
RETURN REGULATIONS
RETURN REGULATIONS
REGULATIONS FOR THE RETURN OF PRODUCTS BY INDIVIDUAL CONSUMER AND BUSINESS CONSUMER IN THE ARSTER SP. ONLINE STORE. Z O.O.
Definitions 1.1. Online Store – Online store run by ARSTER Sp. z o. o., available at https://arster.pl. 1.2. Individual Consumer – A natural person who makes purchases in the Online Store for purposes not directly related to his or her professional or business activity. 1.3. Business Consumer – A natural or legal person who makes purchases in the Online Store in connection with their professional or business activities. 1.4. Regulations - This document specifying the rules and conditions for returning products by Consumers. The right to withdraw from the contract for an Individual Consumer 2.1. An Individual Consumer who has concluded a sales contract through the Online Store has the right to withdraw from the contract within 14 days without giving a reason. 2.2. The deadline for withdrawal from the contract expires after 14 days from the date on which the Individual Consumer came into possession of the physical product or on which a third party other than the carrier and indicated by the Consumer came into possession of the physical product. 2.3. To exercise the right to withdraw from the contract, the Individual Consumer should submit a clear declaration of will (for example a letter sent by post, fax or e-mail) informing about the decision to withdraw from the contract. An individual consumer may use the model withdrawal form included in the annex to the regulations, but its use is not obligatory. 2.4. In the event of withdrawal from the contract, ARSTER Sp. z o. o. will refund to the Individual Consumer all payments received from him, including delivery costs (except for additional costs resulting from the delivery method chosen by the Consumer other than the cheapest regular delivery method offered by the Online Store) immediately, and in any case no later than 14 days from the date on which which ARSTER Sp. z o. o. has been informed about the Individual Consumer's decision to exercise the right to withdraw from the contract. Right to withdraw from the contract for a Business Consumer 3.1. The Business Consumer has the right to withdraw from the contract within 14 days from the date of delivery of the product, but only if it is clearly and unambiguously agreed between ARSTER Sp. z o. o. and the Business Consumer before concluding the contract. 3.2. In the event of withdrawal from the contract, ARSTER Sp. z o. o. will return to the Business Consumer all payments received from him immediately, and in any case no later than 14 days from the date on which ARSTER Sp. z o. o. has been informed about the Business Consumer's decision to exercise the right to withdraw from the contract. Exchange of goods for Individual Consumers and Business Consumers 4.1. Individual Consumers and Business Consumers have the right to exchange the purchased goods for another product available in the Online Store, provided that the product is of the same value or the Consumer covers any difference in price. 4.2. In order to exercise the right to exchange goods, Individual Consumers and Business Consumers should contact the online store's customer service using the form available on the store's website or by phone. Terms of return or exchange 5.1. The product for return or exchange should be returned or delivered intact, complete, unused and in its original packaging, unless it was damaged during transport. 5.2. The consumer is liable for any reduction in the value of the goods resulting from using them in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods. Return costs 6.1. The costs of returning the products are borne by the Consumer, unless ARSTER Sp. z o. o. otherwise he will accept. Complaints 7.1. In the case of defective products or products that do not comply with the order, the Consumer has the right to make a complaint and replace the product with a new one or receive a refund. 7.2. Complaints or returns should be submitted using the form available on the Online Store website. Final Provisions 8.1. ARSTER Sp. z o. o. reserves the right to change the regulations at any time, about which customers will be informed electronically. 8.2. Any disputes arising from the sales contract will be resolved by the competent common court. Withdrawal form: [Enter the text of the withdrawal form here, if you use one] The Regulations enter into force on September 1, 2023.Close
COMPLAINT REGULATIONS
COMPLAINT REGULATIONS
REGULATIONS FOR COMPLAINTS FOR PRODUCTS BY INDIVIDUAL CONSUMER AND BUSINESS CONSUMER IN THE ARSTER SP. ONLINE STORE. Z O.O.
Definitions 1.1. Online Store – Online store run by ARSTER Sp. z o. o., available at https://arster.pl. 1.2. Individual Consumer – A natural person who makes purchases in the Online Store for purposes not directly related to his or her professional or business activity. 1.3. Business Consumer – A natural or legal person who makes purchases in the Online Store in connection with their professional or business activities. 1.4. Regulations – This document specifies the rules and conditions for complaints about products by Consumers. General terms and conditions for complaints 2.1. Individual Consumers and Business Consumers have the right to submit a complaint regarding the product purchased in the Online Store. 2.2. Complaints should be submitted using the form available on the store's website or by phone at [contact number]. 2.3. In the complaint, the Consumer should provide his contact details, order number, description of the problem with the product and his expectations as to how the complaint will be resolved. Complaints regarding a defective product 3.1. In the case of defective or damaged products, the Consumer has the right to file a complaint and demand repair, replacement with a new one, or refund, in accordance with applicable law. 3.2. ARSTER Sp. z o. o. undertakes to consider the complaint within 14 days from the date of its submission. If the complaint takes a longer time to be considered, the Consumer will be informed about the reasons for the delay. Complaints regarding non-compliance with the order 4.1. If the delivered product does not comply with the order, the Consumer has the right to file a complaint and demand replacement with an appropriate product or refund. 4.2. ARSTER Sp. z o. o. undertakes to consider a complaint regarding non-compliance with the order within 14 days from the date of its submission. Complaint terms for Business Consumers 5.1. The Business Consumer is obliged to check the purchased products upon receipt and report any defects or discrepancies with the order immediately, no later than 7 days from the date of delivery. 5.2. Complaints relating to a defective product or non-compliance with the order will be considered in accordance with applicable law. Complaint costs 6.1. In the event of a justified complaint, ARSTER Sp. z o. o. will cover all costs related to the complaint, including transport costs. Final Provisions 7.1. ARSTER Sp. z o. o. reserves the right to change the regulations at any time, about which customers will be informed electronically. 7.2. Any disputes arising from complaints will be resolved by the competent common court. The Regulations enter into force on September 1, 2023.Close
PRIVACY POLICY
PRIVACY POLICY
PRIVACY POLICY AND COOKIES POLICY
We respect the right to privacy and protection of personal data of the Users of our website and online store https://4every1.pl (hereinafter referred to as the Website). This Privacy Policy describes the principles on which we collect and process personal data of our Users.
This Policy contains the information referred to in Art. 13 Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation ), hereinafter referred to as GDPR.
- 1. PERSONAL DATA ADMINISTRATOR
- 2. PERSONAL DATA PROTECTION INSPECTOR:
Ewelina Walczuk
tel. +48 885 573 537, e-mail: walczuk@arster.pl
ARSTER Sp. z o.o.
Filtrowa 9, 99-400 Łowicz
- 3. PERSONAL DATA
- 4. COLLECTION OF PERSONAL DATA ON THE WEBSITE. PURPOSE AND LEGAL BASIS FOR THEIR PROCESSING.
- Personal data collected when subscribing to the newsletter are collected for the purpose of conducting direct marketing towards Users - the basis for the processing of personal data is the legitimate legal interest of the Administrator consisting in conducting direct marketing;
- Personal data collected when creating an account on the Website are processed for the following purposes:
- concluding and performing a contract for the provision of electronic services, i.e. enabling the User to use the Website (Article 6(1)(B) of the GDPR);
- conclusion and performance of a sales contract (distance), the subject of which are goods available on the Website (Article 6(1)(B) of the GDPR);
- considering complaints that may be submitted in connection with the purchase of goods on the Website (Article 6(1)(C) and Article 6(1)(F) of the GDPR) - the legitimate legal interest of the Administrator is to consider complaints;
- pursuing or defending against claims arising as a result of concluding the above-mentioned contracts (Article 6(1)(C) and Article 6(1)(F) of the GDPR) – the legitimate legal interest of the Administrator is to pursue or defend against claims;
- conducting marketing activities for products and services (Article 6(1)(A) of the GDPR);
- contacting Users, including for purposes related to permitted marketing activities, via available communication channels, in particular and with the Users' consent - by e-mail and telephone (Article 6(1)(A) of the GDPR);
- fulfillment by the Administrator of obligations imposed by law, in particular accounting and tax law (Article 6(1)(C) of the GDPR).
- Personal data collected when placing orders is processed for the following purposes:
- concluding and performing a contract for the provision of electronic services, i.e. enabling the User to use the Website (Article 6(1)(B) of the GDPR);
- conclusion and performance of a sales contract (distance), the subject of which are goods available on the Website (Article 6(1)(B) of the GDPR);
- considering complaints that may be submitted in connection with the purchase of goods on the Website, art. (6(1)(C) and Article 6(1)(F) GDPR) - the legitimate legal interest of the Administrator is to consider complaints;
- pursuing or defending against claims arising as a result of concluding the above-mentioned contracts (Article 6(1)(C) and Article 6(1)(F) of the GDPR) – the legitimate legal interest of the Administrator is to pursue or defend against claims;
- conducting marketing activities for products and services (Article 6(1)(A) of the GDPR);
- contacting Users, including for purposes related to permitted marketing activities, via available communication channels, in particular and with the Users' consent - by e-mail and telephone (Article 6(1)(A) of the GDPR);
- fulfillment by the Administrator of obligations imposed by law, in particular accounting and tax law (Article 6(1)(C) of the GDPR).
- 5. COLLECTION OF DATA OUTSIDE THE WEBSITE AND THE PURPOSES OF THEIR PROCESSING
- Personal data collected during e-mail correspondence are processed for the purposes of this correspondence, which may be related in particular to:
- performance of the contract or taking action at the request of the data subject before concluding the contract (Article 6(1)(B) of the GDPR);
- taking actions aimed at negotiations or establishing cooperation by the Administrator (Article 6(1)(F) of the GDPR) - the legitimate legal interest of the Administrator is the search for contractors;
- recruitment (Article 6(1)(A) of the GDPR);
- providing assistance to a person contacting by e-mail, in particular answering a submitted inquiry and providing quick support to customers in accordance with their expectations (Article 6(1)(F) of the GDPR) - the legitimate legal interest of the Administrator is maintaining the highest standards of service and caring for the good name ;
- considering a complaint submitted via e-mail correspondence (Article 6(1)(C) and Article 6(1)(F) of the GDPR) - the legitimate legal interest of the Administrator is to consider the complaint;
- reporting claims (Article 6(1)(F) of the GDPR) - the legitimate legal interest of the Administrator is to pursue claims;
- Personal data collected via the Customer Service hotline are collected for the purposes for which the data subject contacts the Customer Service Office, and in particular for:
- performance of the contract or taking action at the request of the data subject before concluding the contract (Article 6(1)(B) of the GDPR);
- recruitment (Article 6(1)(A) of the GDPR)
- providing assistance to a person contacting by e-mail, in particular answering a submitted inquiry and providing quick support to customers in accordance with their expectations (Article 6(1)(F) of the GDPR) - the legitimate legal interest of the Administrator is maintaining the highest standards of service and caring for the good name ;
- considering a complaint submitted via the hotline (Article 6(1)(C) and Article 6(1)(F) of the GDPR) - – the legitimate legal interest of the Administrator is to consider complaints;
- reporting claims (Article 6(1)(F) of the GDPR) - the legitimate legal interest of the Administrator is to pursue claims;
- 6. DATA STORAGE PERIOD
Personal data will generally be stored until the purpose for which they were collected is achieved, in particular for the period:
- Performance of the contract and limitation of claims - in the case of data processed for the purpose of performing the contract, reporting claims, defending against claims and data processed for accounting purposes;
- Until consent is withdrawn - in the case of data processed on the basis of consent (e.g. data collected for marketing purposes, recruitment purposes);
- Until an objection is raised - when the data is processed on the basis of the legitimate interest of the Administrator, i.e. Art. 6 section 1 letter F GDPR;
- Until the goal is achieved - in the case of data processed for recruitment purposes, in the case of e-mail correspondence or consultations via the hotline.
- 7. CATEGORIES OF DATA RECIPIENTS
- Users' personal data collected by us may be transferred on the basis of an agreement to entrust data processing to entities supporting us in concluding and performing contracts and performing the activities referred to above, as well as in pursuing or defending against claims, in fulfilling obligations arising from legal provisions, and also supporting us in the provision of marketing services, in particular: entities providing advisory, consulting, auditing services, legal, tax and accounting assistance, research agencies acting on behalf of the Administrator, Poczta Polska, carriers, courier companies, entities handling electronic or card payments payment - when choosing this type of payment, IT service providers, marketing agencies, as well as entities related to us personally or by capital, and the Administrator's business partners.
- With the User's consent, his or her personal data may be made available to entities related to the Administrator and the Administrator's business partners in order to conduct direct marketing of the products and services of these entities.
- 8. PROFILING
- 9. RIGHTS RELATED TO DATA PROCESSING
- The user has the right to access their data and the right to request their rectification, deletion or limitation of their processing.
- To the extent that the basis for personal processing is the performance of a contract or the User's consent, the User has the right to transfer the provided personal data to another administrator.
- To the extent that the basis for data processing is the legitimate interest of the Administrator, the User has the right to object to the processing of his or her personal data at any time.
- To the extent that the basis for data processing is the User's consent, the User has the right to withdraw consent to the processing of personal data at any time without affecting the lawfulness of processing based on consent before its withdrawal.
- In order to exercise the rights referred to in section 1-4 The User should contact the Data Protection Officer appointed by the Administrator or by post to the address of the Administrator's registered office indicated above.
- The User also has the right to lodge a complaint with the supervisory authority responsible for the protection of personal data, i.e. the President of the Office for Personal Data Protection.
- 10. RIGHTS RELATED TO DATA PROCESSING
- 11.RIGHTS RELATED TO DATA PROCESSING
- Providing Data is generally voluntary, but it is required if you conclude an agreement with the Administrator, wish to receive commercial information, conduct e-mail correspondence or conduct a conversation via the hotline.
- Failure to provide personal data during the account registration procedure will prevent the User from creating an account.
- Failure to provide personal data when placing an order will prevent the User from placing an order and concluding a sales contract.
- Failure to provide data when subscribing to the newsletter will prevent the User from receiving commercial information.
- Failure to provide data in e-mail correspondence or during a conversation with an employee of the Customer Service Office on the hotline will make it impossible to resolve the matter with which the data subject reported.
- In the event of concluding a sales contract, providing data is mandatory due to accounting obligations.
- 12. RIGHTS RELATED TO DATA PROCESSING
On the website https://www.indigo-nails.com/ we use our own cookies: session and persistent. Own cookies are used for:
- maintaining the User's shopping cart and session;
- remembering the language version and country of delivery;
- remembering the reference code (where the customer came from);
- remembering the data entered in the order form - form of delivery and payment, delivery address and invoice address;
- remembering the User's preferences, e.g. sorting settings, whether to show him/her any messages again, etc.
We also use external cookies from entities we cooperate with, such as Google and Facebook. Due to the fact that the way some cookies from external partners work may be different than that presented in this policy and we cannot control cookies placed by third-party websites, please read the information about these cookies available at websites of our partners, e.g. Google: https://www.google.pl/intl/pl/policies/technologies/cookies/ and Terms of use of Google Analytics Facebook: http://www.facebook.com/help/cookies.
We also use Tracking pixels (also known as web bugs), which perform a similar function to cookies, but are unrecognizable to the user. Tracking pixels are used by us to measure User behavior on the website, to send newsletters, and to match offers in remarketing advertising. The data is anonymous and is not linked to personal data on the User's end device or any database. To disable web bugs when using our website, you can use tools such as webwasher, bugnosys or AdBlock (for Firefox). To disable the web bug in the newsletter, change the settings of your email program so that it does not display messages in HTML. The web bug also does not work when messages are read offline. Cookies are saved in the memory of your device (computer, phone, etc. - depending on the device you use). Cookies allow you, among other things, to: using all functions of the Website. Importantly, cookies do not change the settings of your device.Most web browsers available on the market accept cookies by default. Each User can define the conditions for the use of cookies using the settings of their own web browser. This means that you can, for example, partially limit (e.g. temporarily) or completely disable the ability to save cookies. However, we would like to draw special attention to the fact that restrictions on the use of cookies may affect the operation of some functionalities available on the website https://www.arster.pl/.
By using the appropriate options of your browser, you can at any time:- delete cookies,
- block the use of cookies in the future.
You can read information about this by pressing the F1 key in your browser. In addition, you will find appropriate tips on the following subpages: depending on the browser you are using:
- Mozilla Firefox;
- Google Chrome;
- Safari;
- Opera;
- Internet Explorer / Microsoft Edge”.
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LEGAL REGULATIONS ``GDPR``
LEGAL REGULATIONS ``GDPR``
LEGAL REGULATIONS "GDPR"
Ladies and GentlemenOn May 25, 2018, legal regulations regarding the protection of personal data changed. In accordance with the new EU regulation (the so-called GDPR), from that date the following applies, among others: updated rules for informing persons whose personal data are used.
Therefore, on May 25, 2018, the Privacy Policy of the website https://arster.pl changes, which you can read by clicking the link below:
Polityka prywatności i polityka cookies
WHO IS THE ADMINISTRATOR OF YOUR PERSONAL DATA?
The administrator of your personal data, i.e. the entity that will decide on how your personal data will be used, is ARSTER spółka z ograniczoną odpowiedzialnością with its registered office in Łowicz at ul. Filtrowa 9, 99-400, Łowicz, , KRS under KRS number: 0001024387, with NIP: 8341897260 and REGON 52471372800000.
JHOW CAN YOU CONTACT US TO GET MORE DATA ABOUT THE PROCESSING OF YOUR PERSONAL DATA?
You can contact us:- by e-mail contact with our Data Protection Officer at the e-mail address walczuk@arster.pl
- by phone at +48 885 573 537
- in writing to the address of our registered office indicated above
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
We process your personal data because it is necessary to conclude and perform a contract for the provision of electronic services.
Alternatively, we also process your data in order to conclude and perform a sales contract (remotely), the subject of which are goods available in our online store; Additionally, in the event of concluding a sales contract, the law requires us to process your personal data for tax and accounting purposes.We also process your personal data for the purposes indicated below, based on the legitimate interest of the Administrator, which is:
- considering complaints that you may submit in connection with the purchase of goods in our store;
- pursuing or defending against claims arising from the conclusion of the above agreements;
- conducting marketing activities for products and services, including for analytical and statistical purposes;
- contacting you, including for purposes related to permitted marketing activities, via available communication channels, in particular and with your consent - by e-mail and telephone;
If you express separate consent, we process your personal data to enable you to participate in the ARSTER CLUB Program.
In order to direct a personalized, individual marketing offer of ARSTER Sp. z o. o. automatically adjusted based on the profiling performed - the basis for the processing of your personal data is your consent.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We store your personal data for the duration of the contract concluded with you and after its completion for the purposes of:
- pursuing claims in connection with the performance of the sales contract,
- fulfillment of obligations arising from legal provisions, in particular tax and accounting,
WHO WILL WE TRANSFER YOUR PERSONAL DATA TO?
Your personal data may be transferred to entities supporting us in concluding and performing the contracts referred to above, as well as in pursuing or defending against claims, in fulfilling obligations arising from legal provisions, as well as supporting us in the provision of marketing services, in particular : entities providing advisory, consulting and auditing services, legal, tax and accounting assistance, research agencies acting on our behalf, Poczta Polska, courier companies, IT service providers, marketing agencies.DO WE TRANSFER YOUR PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN ECONOMIC AREA?
Your personal data will not be transferred to recipients located in countries outside the European Economic Area.
WHAT RIGHTS DO YOU HAVE IN CONNECTION WITH OUR PROCESSING OF YOUR DATA?
You have the right to access your data and the right to request its rectification, deletion or limitation of its processing.
To the extent that the basis for the processing of your personal data is the performance of a contract, you have the right to transfer the provided personal data to another administrator.
You have the right to object to the processing of your personal data for the purposes of considering complaints, investigating or defending against claims or for marketing activities at any time.
To the extent that the basis for data processing is your consent (participation in the Program, automated data processing) - you have the right to withdraw your consent to data processing, which does not affect data processing carried out on the basis of previously granted consent.
You also have the right to lodge a complaint with the supervisory authority responsible for the protection of personal data.
In order to exercise the above rights, please contact our Data Protection Officer by e-mail at walczuk@arster.pl or by post to our address indicated above.
DO YOU HAVE TO PROVIDE US WITH YOUR PERSONAL DATA?
Providing personal data for the purposes of concluding and performing the sales contract is/was voluntary. However, providing this data is a necessary condition for concluding a sales contract with us. The consequence of not providing the above personal data is the inability to conclude/implement the contract.
If required by law, we may require you to provide data necessary, e.g. for accounting or tax reasons.
Providing your personal data for marketing purposes, including analytical and statistical purposes, was/is voluntary. However, the consequence of not providing personal data is that you will not be able to receive our marketing offer.
Providing personal data is voluntary but necessary to participate in the Program. The consequence of not providing personal data indicated in § 4 point 6 of the Loyalty Program Regulations is the inability to participate in the Program.
The consent referred to in § 4 point 14 of the Regulations to the profiling of personal data is voluntary and does not affect participation in the Program.
INFORMATION ABOUT AUTOMATED DECISION MAKING IN THIS PROFILING:
The data is used to learn about your purchasing preferences, based on which we will be able to prepare offers especially tailored to the individual user.
We will analyze what, where, when and how often is bought, so that we can, for example, provide a discount or other promotional offer for the most frequently chosen products or encourage the consumer to try products that he has not yet purchased. Special offers include a discount on purchases (percentage or quantity), the possibility of enlarging the basic set, and the possibility of receiving a product for free.is.
In connection with automated decision-making regarding individual marketing offers of ARSTER Sp. products granted to you. z o. o. based on profiling, you have the right to question this decision, express your opinion or obtain human intervention (i.e. data analyzed and decision made by a human)
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DUTIES
DUTIES
DUTIES
If you order a shipment outside the European Union (including Great Britain), customs duties (customs duties) will be charged by the border services of the country to which the delivery is made.
The store does not charge such fees - this is done by a government authority in connection with the import or export of specific goods.
Where can I find information about customs duties? You will find them on the relevant websites of the offices of the countries to which the delivery is made.
Customs duty – what is it?
A customs duty is a fee that a country imposes on the import or export of certain goods. Customs duties are intended to protect the domestic market and producers operating in the country.
Do I have to pay customs duties in the European Union?The countries belonging to the European Union are united by the Customs Union. This means that no customs duties are charged for goods transported within the EU. The exception are the Canary Islands, which belong to the customs union but are not subject to tax unification provisions.
Great Britain, in turn, is a country that, after leaving the European Union (and therefore also from the customs union), developed its own customs tariff.
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PARTNERS
